FAQ
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katie@cottagestationery.com
Orders & Shipping
When will my order arrive?
Orders typically take 3-5 days to arrive.
How soon will you ship my order?
Orders are shipped the next business day.
What shipping method do you use?
We ship via USPS.
Do you ship internationally?
We do not ship internationally at this time.
Returns & Exchanges
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How do I make a return?
To start a return, you can contact us at katie@cottagestationery.com. Please note that returns will need to be sent to the following address:
1498 E Main St
Suite 103-377
Cottage Grove, OR 97424
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at katie@cottagestationery.com.